A ticket enters the Floor
Ownership, intent, and current state become visible beside the rest of the operation.
Solutions · Workflow
From ticket to trusted delivery.
Keep implementation, review, decisions, and handoffs moving across your team, AI agents, and the tools where work already happens.
The operating problem
Fast implementation exposed every slow handoff around it.
The ticket rarely contains the full intent. The pull request rarely contains the full decision. Review, clarification, and operational risk arrive in different tools, so the team reconstructs context late and delivery stalls in the gaps.
Evidence that follows this delivery flow
LinearPriorities, tickets, ownership, and delivery state
GitHubImplementation, review, and delivery activity
SlackInterruptions, decisions, and handoffs
SentryOperational signals that change delivery risk
Lit Factory connects operational tools through MCP. Available context and actions depend on the connections and permissions configured for your workspace.
The end-to-end flow
Context travels with the work
The ticket stays connected to implementation, discussion, design context, and operating signals.
People and agents contribute in one flow
Each contribution, handoff, interruption, and prepared action stays attached to the work.
Review is made actionable
A code review can surface a concrete decision or next action instead of becoming the end of the story.
Delivery stays traceable
The team can see what changed, who decided, what remains open, and why the work moved.
Illustrative decision trace
One decision, with its evidence and consequence.
01 · Source evidence
Linear · ENG-482
Linear · ENG-482In review
Scope says the fallback path remains in this delivery.
GitHub · PR #1842
GitHub · PR #1842Change requested
The fallback has no failure-state coverage.
Slack · #beta-launch · 10:14
Slack · #beta-launch · 10:14Decision open
Product accepts a narrower first delivery if the rationale is retained.
02 · Prepared action
Narrow the first delivery.
Remove the unverified fallback, keep the reviewed path, and retain the open fallback decision on ENG-482.
Prepared · not executed03 · Human decision
Approve narrowed scope.
The owner accepts the tradeoff and records why the fallback moves to follow-up work.
Decision required04 · After approval
Write back the decision.
Prepare the Linear scope update, GitHub review response, and Slack decision note with links to the same trace.
Permission-boundThis is an illustrative product pattern, not a live customer record. Available source access and writeback depend on the configured MCP connection and permissions; nothing consequential is shown as executed before approval.
One agentic workflow
Turn a blocked review into a decision the work can use.
Code review is one illustrative moment inside the delivery flow: the useful unit is not the review comment, but the grounded decision and traceable follow-through it creates.
Trigger01
Review exposes a delivery blocker.
A pending review, failed check, or unresolved question marks the work as needing a decision.
Grounded context02
The agent gathers the connected story.
Ticket intent, implementation and review activity, relevant discussion, and operational signals remain linked to the work.
Prepared action03
A next move is made explicit.
The agent summarizes the risk, names missing information, and prepares a bounded recommendation or handoff.
Human decision04
The owner chooses what ships.
A person approves, redirects, requests a change, or holds delivery. The rationale stays visible with the flow.
After trust is established
Automate the repeatable follow-through.
Once this pattern is reliable, automatically route routine review follow-ups, notify the next owner, and keep delivery state synchronized after an accepted decision.
Human in Control
The decision stays human.
Agents can gather evidence, analyze the situation, and prepare a bounded action. A person owns scope, tradeoffs, approval, and the autonomy granted to future runs.
Intended outcome: implementation, review, decisions, and handoffs move as one visible delivery flow.